Who we are
Our website address is: https://aviondental.com.
PRIVACY POLICY
Avion Dental (“Avion Dental,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting AvionDental.com, communicating with our office, requesting information, or using our online services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may disclose it, and the choices you may have regarding your information.
By using our website, you acknowledge the practices described in this Privacy Policy.
TABLE OF CONTENTS
- Information You Provide to Us
- Information Automatically Collected
- Cookies and Similar Technologies
- How We Use Your Information
- How We Protect Your Information
- How We Share Your Information
- Third-Party Websites and Services
- Your Privacy Rights
- California Privacy Rights
- Children’s Privacy
- Email and Marketing Communications
- SMS/Text Messaging
- Protected Health Information and HIPAA
- Data Retention
- Changes to This Privacy Policy
- Contact Us
1. INFORMATION YOU PROVIDE TO US
We may collect personal information that you voluntarily provide when you interact with our website or dental office.
Depending upon how you interact with Avion Dental, this information may include:
- Name
- Email address
- Telephone number
- Mailing address
- Appointment preferences
- Information submitted through online forms
- Information submitted when requesting a consultation
- Information submitted when downloading guides or educational materials
- Information submitted when communicating with our office
- Information relating to dental services in which you express interest
- Other information you voluntarily provide
We may collect information when you:
- Complete a website contact form
- Request an appointment
- Request a dental implant consultation
- Download a guide or educational resource
- Subscribe to email communications
- Request additional information
- Communicate with us by telephone, email, text message, or website form or chat
- Submit a review, testimonial, survey, or other feedback
Please avoid transmitting highly sensitive medical or financial information through general website contact forms unless specifically requested through a secure system provided by Avion Dental.
2. INFORMATION AUTOMATICALLY COLLECTED
When you visit or interact with our website, certain information may be collected automatically.
This information may include:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Language preferences
- Referring website or URL
- Pages visited
- Time and date of visits
- Approximate geographic location
- Website interactions
- Device identifiers
- Advertising identifiers
- Other technical and usage information
We generally use this information to operate, maintain, secure, analyze, and improve our website and marketing activities.
3. COOKIES AND SIMILAR TECHNOLOGIES
Avion Dental and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to help operate and improve our website.
Cookies are small files stored on your computer, mobile device, or browser that allow websites to recognize certain information about your visit.
We may use cookies and similar technologies to:
- Remember website preferences
- Improve website functionality
- Understand how visitors use our website
- Measure website traffic
- Analyze advertising performance
- Determine which pages and services are most useful to visitors
- Deliver or measure relevant advertising
- Improve the overall user experience
Some cookies may be provided by third-party analytics, website, advertising, scheduling, CRM, or marketing providers.
Managing Cookies
Most web browsers allow you to control or disable cookies through browser settings.
Disabling certain cookies may affect the functionality or availability of portions of our website.
4. HOW WE USE YOUR INFORMATION
We may use information collected through our website to:
- Respond to inquiries
- Schedule or assist with appointments
- Provide information about dental services
- Follow up regarding consultation requests
- Communicate with prospective and existing patients
- Personalize website experiences
- Improve our website and services
- Provide educational materials
- Request ratings, reviews, or feedback
- Send administrative communications
- Send appointment-related communications
- Send marketing communications where permitted by law
- Analyze website traffic and visitor behavior
- Measure marketing and advertising campaigns
- Prevent fraud or misuse
- Protect the security and integrity of our website
- Comply with applicable legal obligations
We may also use information for another purpose that is disclosed when the information is collected or with your consent.
5. HOW WE PROTECT YOUR INFORMATION
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, destruction, or misuse.
These safeguards may include:
- Secure website connections
- SSL/TLS encryption
- Restricted access to systems
- Password-protected systems
- Security monitoring
- Access controls
- Reputable technology and hosting providers
- Internal privacy and security procedures
Although we work to protect information transmitted to us, no website, network, storage system, or electronic communication method can be guaranteed to be completely secure.
You should therefore use reasonable caution when transmitting information online.
6. HOW WE SHARE YOUR INFORMATION
We do not disclose personal information except as reasonably necessary for legitimate business, healthcare, operational, marketing, security, or legal purposes.
Information may be disclosed under circumstances including the following:
Service Providers
We may share information with companies that provide services on our behalf, including:
- Website hosting providers
- Website developers
- Scheduling providers
- Customer relationship management providers
- Communication providers
- Email providers
- SMS/text messaging providers
- Analytics providers
- Advertising providers
- IT and cybersecurity providers
- Payment or financing service providers
- Professional advisers
These providers may access information only as reasonably necessary to perform services for Avion Dental and are expected to handle information appropriately.
Legal Requirements
We may disclose information if reasonably necessary to:
- Comply with applicable law
- Respond to lawful government requests
- Respond to subpoenas, court orders, or legal proceedings
- Enforce agreements or policies
- Protect the rights, property, safety, or security of Avion Dental, our patients, website visitors, employees, or others
- Investigate suspected fraud, abuse, or unlawful activity
Business Transactions
Information may be transferred or disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
With Your Consent
We may disclose information when you authorize or direct us to do so.
7. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to websites, applications, scheduling systems, financing providers, social media platforms, or other services operated by third parties.
These third parties maintain their own privacy policies and data practices.
Avion Dental does not control and is not responsible for the privacy practices, security, content, or activities of independent third-party websites or services.
We encourage you to review the privacy policy of any third-party website or service before providing personal information.
8. YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These may include the ability to request that we:
- Confirm whether we maintain certain personal information about you
- Provide access to certain personal information
- Correct inaccurate information
- Delete certain information
- Update your contact information
- Stop certain marketing communications
Some rights may be limited by applicable healthcare, record-retention, legal, regulatory, security, or other requirements.
To submit a privacy-related request, contact:
We may need to verify your identity before completing certain requests.
9. CALIFORNIA PRIVACY RIGHTS
Because Avion Dental operates in California, California residents may have additional rights under applicable California privacy laws.
Depending upon which laws apply to Avion Dental and the information involved, these rights may include:
- The right to know what personal information is collected
- The right to request access to personal information
- The right to request correction of inaccurate personal information
- The right to request deletion of certain personal information
- The right to know the categories of information disclosed to third parties
- The right to opt out of certain uses or disclosures where required by law
- The right not to receive discriminatory treatment for exercising applicable privacy rights
Certain information may be exempt from some California consumer privacy requirements, including information regulated by healthcare privacy laws or maintained in connection with healthcare services.
To submit a California privacy request, contact us at:
Please include sufficient information for us to identify and respond to your request.
10. CHILDREN’S PRIVACY
Our website is intended primarily for adults seeking information about dental care for themselves or their families.
Avion Dental does not knowingly use its website to solicit personal information directly from children under 13 without appropriate parental or legal guardian involvement.
Parents or legal guardians who believe a child has submitted personal information to us through our website may contact us to request review or deletion of that information where applicable.
11. EMAIL AND MARKETING COMMUNICATIONS
We may use an email address you provide to:
- Respond to questions
- Provide requested information
- Communicate regarding appointments or consultations
- Provide information about dental services
- Send educational information
- Request feedback
- Send promotional or marketing communications where permitted
We strive to comply with applicable commercial email requirements.
Marketing emails may include a method for unsubscribing from future promotional communications.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions contained in the message.
You may also contact:
Please understand that even if you unsubscribe from promotional communications, we may continue to send important administrative, transactional, appointment-related, or patient-care communications when appropriate.
12. SMS/TEXT MESSAGING
If you provide your mobile telephone number and consent to receive text messages from Avion Dental, we may send communications relating to:
- Appointment requests
- Appointment reminders
- Consultation follow-up
- Patient communications
- Requested information
- Office notifications
- Dental services
- Promotional communications where you have provided appropriate consent
Message frequency may vary.
Message and data rates may apply depending upon your mobile carrier and service plan.
You may generally opt out of marketing text messages by replying STOP.
You may request assistance by replying HELP or contacting Avion Dental directly.
Consent to receive marketing text messages is not a condition of purchasing dental services.
Mobile telephone information obtained for SMS communications will be handled in accordance with this Privacy Policy and applicable law.
13. PROTECTED HEALTH INFORMATION AND HIPAA
Information you provide through general portions of AvionDental.com may be governed by this Website Privacy Policy.
However, information created, received, maintained, or transmitted by Avion Dental in connection with providing healthcare services may constitute Protected Health Information (“PHI”) and may be governed by the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable healthcare privacy laws.
Avion Dental maintains separate privacy practices concerning PHI.
This Website Privacy Policy is not intended to replace Avion Dental’s HIPAA Notice of Privacy Practices.
Patients may request a copy of Avion Dental’s Notice of Privacy Practices by contacting our office.
14. DATA RETENTION
We retain personal information for as long as reasonably necessary to accomplish the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.
Retention periods may vary depending upon:
- The type of information
- The purpose for which it was collected
- Legal obligations
- Healthcare record-retention requirements
- Contractual obligations
- Security considerations
- Business requirements
Information may be retained longer when necessary to establish, exercise, or defend legal rights.
15. CHANGES TO THIS PRIVACY POLICY
Avion Dental may update this Privacy Policy periodically to reflect changes in:
- Our website
- Our services
- Technology
- Business practices
- Privacy practices
- Applicable laws or regulations
Changes become effective when the revised Privacy Policy is posted unless otherwise stated.
We encourage visitors to periodically review this page.
16. CONTACT US
If you have questions about this Privacy Policy or Avion Dental’s privacy practices, please contact us:
Avion Dental
4665 Chino Hills Pkwy Suite D
Chino Hills, CA 91709
United States
Website: AvionDental.com
Email: aviondental@gmail.com
New Patients: (909) 324-6236
Current Patients: (909) 597-3445
Original Effective Date: January 5, 2026
Revised Effective Date: August 12, 2026